Order of Plowing Reminder
When snow falls, City plowing crews focus first on the main roads, such as Kirkwood Road, Geyer Road, Essex, Woodlawn, Woodbine, Couch, etc. Cleaning these streets first allows emergency vehicles to get through when needed. During this first stage, street crews also work on hills and bridges. Crews do not begin to work on secondary streets until the snow stops. Secondary streets include Taylor, Fillmore, Dickson, Quan, Rose Hill, Clay, Lindeman, Harrison, Peeke, and Ann. When all those are done, crews move to subdivision streets and clear those.
PRE-TREATING: When possible, crews pre-treat all City streets when a storm has been predicted. However, in some storms, when the temperatures are very low, pretreating may not work very well.
City of Kirkwood Conducts Community Survey
The City of Kirkwood has contracted with ETC Institute to perform a community survey. The survey will be random and statistically valid. It was mailed to a random sample of residents at the end of November. Those residents who received the survey can fill it out and return it in the pre-addressed, stamped envelope that was included with the survey. Participants can also complete the survey on the ETC Website, and a link was provided with the survey. Some residents may receive a telephone call reminding them to complete the survey.
Individual responses will be completely confidential, and the City will not be informed which residents received or completed surveys. Survey questions primarily deal with the level of satisfaction residents have with City services such as police, fire, parks, streets, water, sanitation, electric service, and utility billing. ETC Institute will compile and present aggregate results to the Mayor and City Council in January 2015. For any questions about the survey, please contact the Assistant Chief Administrative Officer Georgia Ragland at 314-822-5801 or RaglanGL@kirkwoodmo.org
A new customer service form, the Neighborhood Caretaker Alert form, is now available to residents who prefer a hard-copy form and/or one that is anonymous to notify the City of problems or issues of importance. The new form, which allows residents to communicate concerns, is an extension of the Citizens' Action Center, accessible here on the Website. The hard-copy form, which includes a unique tracking number and two copies (one for the resident and one for the City), will allow residents to make anonymous comments and then check the Website, on this page, using their tracking number, to follow up on the outcome of their concern or complaint. The forms may be picked up at City Hall, the Kirkwood Community Center, and the Kirkwood Public Library. For additional information, please call 314-822-8506.