Online Services
ONLINE UTILITY BILLING – AVAILABLE NOW!
The list of online services Kirkwood offers is growing daily. Today, you can sign up for online utility billing and online utility account management. Click here to find out how it works and what kinds of information you will need to get started. If you have your bill in front of you, and have already read the “how to” flyer you received with your May utility bill, click here to get started.
CITIZEN ACTION CENTER – NEW!
A new, versatile online customer service center will launch HERE in August. Citizens will be able to enter a comment, question, or request, track its progress, be informed by email when it is completed, and find out exactly who is accountable for your request all along the way. This will not be a system for reporting public safety emergencies (for emergencies, please always call 911) or for conducting City transactions, such as obtaining a building permit, renting space at the Community Center, or paying a parking ticket.
Instead, you may use this new Citizen Action Center to report a street light out, compliment an employee, report an abandoned vehicle, or express an opinion to the Mayor or City Council – to name just a few examples. It’s not live yet – we’re still working out the details. But please check back regularly for updates about this great new service.
SIGN UP FOR E-NEWSLETTERS – NOW!
You can sign up for any of several informative City of Kirkwood E-Newsletters, including the main City e-newsletter and the Parks and Recreation E-Mail Club. (We will never share your email address with outside services.) Sign up today!