Performance measures are a key component of the City's budget. They describe what City departments do, but they also provide data that measures how well a program or service is accomplishing its mission and goals. Some measures track outputs or number of units of service delivered over time. Others measure efficiency or how well resources are leveraged. Performance Measures are used by the Citizens Finance Committee, by City staff, and by the Kirkwood City Council to evaluate and prioritize how City resources are allocated among departments and services. Developing and maintaining Performance Measures is considered a Best Practice for municipal governments.
Every department section on this website will include a link to a PDF file for the latest performance measures for that department. To view the entire FY10-FY11 Performance Measures document as a PDF, click here. Please note, this is a 126-page document and could take some time to download. Please be patient.
To view a PDF of the Performances Measures for a specific Department, please click the appropriate link below: