FREQUENTLY ASKED QUESTIONS
Can I pay my utility bill online?
Yes. You can pay your bill, manage your account, and sign up for our automatic payment plan all online. For more information about our online account management system, click here. To go to the online account management page and get started, click here.
How do I sign up for utility services?
You must come to Kirkwood City Hall, 139 S. Kirkwood Road, to sign up for service. We will need your correct address, social security number, phone number, and work phone number, as well as the date the service should be turned on.
Can someone else sign up for me?
Yes, but they must have all of the above-mentioned information and documents.
Can I get budget billing?
Yes. After one year of receiving utility service from the City of Kirkjwood, and if you have a good payment history, you may apply for budget billing. You can do this online, by phone, or in person. After signing up, the City periodically reviews accounts and adjusts budget billing amounts to prevent customers from having a large adjustment at the end of the budget billing year.
When are black trash bags delivered?
The Sanitation Department delivers one roll of 50 plastic trash bags to each curbside customer by the first of May and the first of November. Additional bags are available at the Finance window at City Hall for $7 per roll.
How do I rent space at Farmer’s Market?
Call the Downtown Special Business District at 314-822-0084.