Neighborhood Caretaker Alert
Response Center

Citizens can use the Neighborhood Caretaker Alert (NCA) form to anonymously notify the City of issues or concerns.  The NCA form is available in paper form only at City Hall, 139 S. Kirkwood Road; at the Kirkwood Community Center, 111 S. Geyer Road; at the Kirkwood Public Library, 140 E. Jefferson Avenue; and at ALL THREE Fire Houses (137 W. Argonne, 11804 Big Bend, and 1321 W. Essex).  If you have completed a form previously, you can find the results of your anonymous Neighborhood Caretaker Alert form here - click on the link and then enter your form number:


How Your Water Bill is Calculated

Your Kirkwood Water bill is comprised of the following monthly charges:

  • Rate/CCF -  $2.6297 ($2.62) per 100 cubic feet of water used
  • Meter Charge:
                      Meter Size           Monthly Rate
   5/8" $10.13 
   3/4"  11.31
   1"  13.70
   1-1/2"  19.60
   2"  26.67
   3"  45.60
   4"  66.86
   6"  125.99
   8"  196.91
   10"  291.49
   12"  386.07
  • Infrastructure Renewal Fee (IRF) - $1.04 per 100 cubic foot.
  • This fee is calculated using the annual costs associated for infrastructure replacement.
  • Primacy Fee - $0.18 x Usage
    Established in 1992 as a dedicated funding source to support the Missouri Department of Natural Resources’ efforts to ensure adequate water that is safe to drink. The primacy fee provides funding necessary to implement the federal and state Safe Drinking Water Act regulations and maintain delegation of the federal public drinking water program.  For more information go to
  • Water Service Line Repair Fund - $1.00
    Click on this link for more information

All water-related charges are billed monthly.

If you have more specific questions about water rates or your water bill, please contact the City’s Customer Service Department at 314-822-5843.