APPENDIX C

TABLE OF CONTENTS

Page

1. General Provisions.............................................................................................................. C-1

(a) Title....................................................................................................................... C-1

(b) Purpose.................................................................................................................. C-1

2. Definitions and Word Usage................................................................................................ C-2

(a) Definitions and Usage - General.............................................................................. C-2

(b) Cable Act............................................................................................................... C-2

(c) City........................................................................................................................ C-2

(d) City Council............................................................................................................ C-2

(e) FCC....................................................................................................................... C-2

(f) Franchise Agreement.............................................................................................. C-3

(g) Franchise Area....................................................................................................... C-3

(h) Franchise Transfer.................................................................................................. C-3

(i) Franchisee.............................................................................................................. C-4

(j) Gross Revenues...................................................................................................... C-4

(k) Normal Business Hours........................................................................................... C-4

(l) Normal Operating Conditions................................................................................... C-4

(m) Person................................................................................................................... C-5

(n) Public Right-of-Ways.............................................................................................. C-5

(o) RFP....................................................................................................................... C-5

(p) Sale....................................................................................................................... C-5

(q) Service Interruption................................................................................................. C-5

(r) Subscriber.............................................................................................................. C-5

(s) User...................................................................................................................... C-5

3. Grant of Franchise.............................................................................................................. C-6

(a) Grant of Franchise.................................................................................................. C-6

(b) Franchise Required................................................................................................. C-6

(c) Length of Franchise................................................................................................ C-6

(d) Franchise Characteristics........................................................................................ C-6

(e) Franchisee Subject to Other Laws, Police Power...................................................... C-7

(f) Interpretation of Franchise Terms............................................................................ C-7

(g) Operation of a Cable System Without a Franchise..................................................... C-8

(h) Acts at Franchisee's Expense.................................................................................. C-8

(i) Eminent Domain..................................................................................................... C-8

(j) Exclusive Contracts and Anticompetitive Acts Prohibited.......................................... C-8

4. Applications for Grant, Renewal, Modification, or Transfer of Franchises............................... C-9

(a) Written Application................................................................................................. C-9

(b) Application for Grant of a Franchise, Other Than a Cable Act Renewal Franchise...... C-9

(d) Contents of Franchise and Renewal Applications.................................................... C-13

(e) Application for Modification of a Franchise............................................................. C-14

(f) Franchise Transfers.............................................................................................. C-15

(1) City Approval Required............................................................................. C-15

(2) Application............................................................................................... C-15

(3) Determination by City................................................................................ C-17

(4) Transferee's Agreement............................................................................ C-17

(5) Approval Does Not Constitute Waiver........................................................ C-17

(g) Filing Fees and Deposits........................................................................................ C-17

(h) Public Proceedings................................................................................................ C-18

(i) Intergovernmental Cooperation.............................................................................. C-18

5. Construction Provisions..................................................................................................... C-18

(a) System Construction Schedule............................................................................... C-18

(b) Construction Procedures........................................................................................ C-18

(c) Construction Standards.......................................................................................... C-19

(d) Area Served......................................................................................................... C-22

(e) Line Extension Requirements................................................................................. C-22

(f) System Tests and Inspections................................................................................ C-23

(1) Tests........................................................................................................ C-23

(A) Preconstruction quality control on cable and equipment......................... C-23

(B) Acceptance Tests............................................................................... C-23

(2) Inspections............................................................................................... C-24

(g) Use of Public Property.......................................................................................... C-25

(h) Interference with Public Projects........................................................................... C-25

(i) Publicizing Proposed Construction Work................................................................. C-25

(j) System Maintenance............................................................................................. C-25

(1) Interruptions to be Minimized..................................................................... C-25

(2) Maintenance Practices.............................................................................. C-25

(k) Continuity of Service............................................................................................. C-25

6. System Facilities, Equipment, and Services.......................................................................... C-26

(a) Compliance with Franchise Agreement................................................................... C-26

(b) Full Service to Municipal Buildings......................................................................... C-26

and Non-commercial Educational Television........................................................... C-26

(d) Technical Standards.............................................................................................. C-26

(e) Interconnection..................................................................................................... C-27

(f) Integration of Advancements in Technology............................................................ C-27

(g) System Design Review Process............................................................................. C-27

(h) Emergency Alert System....................................................................................... C-28

7. Operation and Reporting Provisions.................................................................................... C-28

(a) Open Books and Records...................................................................................... C-28

(b) Communication with Regulatory Agencies.............................................................. C-29

(c) Reports................................................................................................................ C-29

(d) Records Required................................................................................................. C-30

(e) Performance Evaluation........................................................................................ C-31

(f) Voluminous Materials............................................................................................ C-31

(g) Retention of Records; Relation to Privacy Rights.................................................... C-31

8. Consumer Protection and Customer Service Provisions....................................................... C-32

(a) Telephone and Office Availability........................................................................... C-32

(b) Scheduling Work................................................................................................... C-32

(c) Notice to Subscribers............................................................................................ C-33

(d) Interruptions of Service......................................................................................... C-34

(e) Billing................................................................................................................... C-34

(f) Disconnection/Downgrades................................................................................... C-35

(g) Changes in Service................................................................................................ C-36

(h) Deposits............................................................................................................... C-36

(i) Parental Control.................................................................................................... C-36

9. Rate Regulation................................................................................................................ C-36

10. Franchise Fee................................................................................................................... C-36

(a) Finding................................................................................................................. C-36

(b) Payment to City.................................................................................................... C-37

(d) Payments............................................................................................................. C-37

(e) No Accord or Satisfaction..................................................................................... C-37

(f) Audit.................................................................................................................... C-37

11. Insurance; Surety; Indemnification..................................................................................... C-38

(a) Insurance Required............................................................................................... C-38

(b) Qualifications of Sureties....................................................................................... C-38

(d) Additional Insureds; Prior Notice of Policy Cancellation........................................... C-39

(e) Failure Constitutes Material Violation..................................................................... C-39

(f) Indemnification..................................................................................................... C-39

12. Performance Guarantees and Remedies............................................................................. C-40

(a) Security Fund........................................................................................................ C-40

(b) Performance Bond................................................................................................ C-41

(d) Remedies............................................................................................................. C-42

(e) Shortening, Revocation, or Termination of Franchise................................................ C-42

(f) Remedies Cumulative............................................................................................ C-45

(g) Relation to Insurance and Indemnity Requirements.................................................. C-45

(h) Penalties............................................................................................................... C-45

13. Rights of Individuals Protected........................................................................................... C-45

(a) Discriminatory Practices Prohibited........................................................................ C-45

(b) Equal Employment Opportunity.............................................................................. C-46

(c) Subscriber Privacy................................................................................................ C-46

14. Miscellaneous Provisions................................................................................................... C-46

(a) Compliance With Laws......................................................................................... C-46

(b) Captions............................................................................................................... C-46

(d) Rights and Remedies............................................................................................. C-47

(e) Incorporation by Reference................................................................................... C-47

(f) Force Majeure...................................................................................................... C-47

(g) Public Emergency................................................................................................. C-47

(h) Connections to System; Use of Antennae............................................................... C-47

(i) Calculation of Time............................................................................................... C-47

(j) Severability........................................................................................................... C-48

(k) Effective Date...................................................................................................... C-48

ORDINANCE NO. 8452

AS AMENDED BY ORDINANCE NO. 9029

BILL NO. 8576

AN ORDINANCE OF THE CITY OF KIRKWOOD, MISSOURI, ADOPTING NEW PROCEDURES AND REQUIREMENTS RELATING TO CABLE TELEVISION FRANCHISES TO REFLECT CHANGES IN APPLICABLE LAW AND TO BETTER ENSURE THAT USE OF PUBLIC RIGHT-OF-WAYS BY CABLE SYSTEMS SERVES THE PUBLIC INTEREST.

WHEREAS, there have been substantial changes in the law regarding local regulation of Cable Systems, as well as in the technology used by those Systems, and

WHEREAS, new procedures and requirements are needed to address these changes in law and technology,

NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF KIRKWOOD AS FOLLOWS:

1. General Provisions

(a) Title.

This Ordinance shall be known and may be cited as the "Cable Communications Regulatory Code."

(b) Purpose.

The City finds that further development of Cable Systems has the potential to be of great benefit to the City and its residents and businesses. Cable technology is rapidly changing, and cable plays an essential role as part of the City's basic infrastructure. Cable Systems extensively make use of scarce and valuable Public Right-of-Ways, in a manner different from the way in which the general public uses them, and in a manner reserved primarily for those who provide services to the public, such as utility companies. A cable company currently typically faces very limited competition; thus, the grant of a Franchise has the effect of giving the holder extensive economic benefits and places the holder in a position of public trust. Because of these facts, the City finds that public convenience, safety, and general welfare can best be served by establishing regulatory powers vested in the City or such Persons as the City so designates to protect the public and to ensure that any Franchise granted is operated in the public interest. In light of the foregoing, the following goals, among others, underlie the provisions set forth in this Ordinance:

(1) Cable Service should be available to as many City

residents and businesses as possible and provide the widest possible diversity of information sources and services to the public.

(2) A Cable System should be capable of accommodating both present and reasonably foreseeable future cable-related needs of the community.

(3) A Cable System should be constructed and maintained during a Franchise term so that changes in technology may be integrated to the maximum extent possible into existing System facilities, taking into account all relevant factors including costs.

(4) A Cable System should grow and develop and be responsive to the needs and interests of the community.

The City intends that all provisions set forth in this Ordinance be construed to serve the public interest and the foregoing public purposes, and that any Franchise issued pursuant to this Ordinance be construed to include the foregoing findings and public purposes as integral parts thereof.

To the extent permitted by law, this Ordinance shall apply to Franchises and other Agreements in effect at the time of adoption of this Ordinance.

2. Definitions and Word Usage

(a) Definitions and Usage - General.

For the purposes of this Ordinance, the following terms, phrases, words, and abbreviations shall have the meanings given herein, unless otherwise expressly stated. When not inconsistent with the context, words used in the present tense include the future tense and vice versa, words in the plural number include the singular number, and vice versa, and the masculine gender includes the feminine gender and vice versa. The words "shall" and "will" are mandatory, and "may" is permissive. Unless otherwise expressly stated or clearly contrary to the context, terms, phrases, words, and abbreviations not defined herein shall be given the meaning set forth in Title 47 of the United States Code, Chapter 5, Subchapter V-A, 47 U.S.C. §§ 521 et seq., as amended, and regulations issued pursuant thereto, and, if not defined therein, their common and ordinary meaning. For convenience, Federal definitions are set forth in the glossary to this Ordinance, which glossary may be revised by the City Attorney to reflect subsequent changes in federal law without the need for an amendment of this Ordinance. For further convenience, the first letter of terms, phrases, words, and abbreviations defined in this Ordinance or by federal law have been capitalized, but an inadvertent failure to capitalize such letter shall not affect meaning.

(b) Cable Act.

"Cable Act" shall mean Title 47 of the United States Code, Chapter 5, Subchapter V-A, 47 U.S.C. §§ 521 et seq., as amended from time to time.

"City" shall mean the City of Kirkwood, Missouri, and its agencies, departments, agents, and employees acting within their respective areas of autho